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Servers About us

First, the company provides after-sales service

1. Advisory services: users in the course of any problems encountered, can call the free advice Tel: 400-666-4447 consultation.

2. Replacement service: replacement of products within the period, if there is indeed due to factory quality problems caused by the cause, the user can go to the dealer free of charge (appearance damage, for warranty processing).

3. Warranty service: the warranty period of the product, if a quality problem, the user can go to the local service center to enjoy warranty service; local non-service center, the user can entrust the dealer warranty service.

4. Maintenance services: maintenance period of the product, if a quality problem, the user can go to the local service center or commissioned by the dealer for maintenance services.

Second, the user from the date of purchase, in the normal use of the product if the quality problems:

1. Machine replacement within three months, one year free warranty, limited maintenance within three years.

Note:

1. Purchase date to date of purchase contract.

2. The quality problem does not include the subjective objection of the user to the sound quality, tone, and so on.

3. Replacement, warranty service is limited to the general use of effective: all man-made damage (such as the user to disassemble their own, improper use of the connection, access to inappropriate voltage power, not used according to the instructions, etc.), due to transport and other Accidents caused by the damage, natural disasters such as force majeure, non-approved by the Company's maintenance and modification are not in the ment, free warranty; maintenance services appropriate fees.

4. Discontinued models of products services only functional repair of the company (appearance may be different with the original product)

5. Warranty service does not include the shell, manual, packaging

Third, the use of the company's products, please carefully read the product's instruction manual

(Note: The Company reserves the final interpretation of the product after-sales service regulations)


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